Delivery services

We offer delivery service options depending on the delivery address and post codes. The cost and available options can be checked by adding the item in the shopping cart and then enter the address to calculate the delivery charges and select the serive available to suite your needs. We use Hermes to collect and deliver our products. Unfortunately, we do not offer any guarantee on the delivery service. 

Delivery areas

Our standard delivery area includes UK Mainland Addresses. Northern Ireland, highlands and some post codes areas are not included in our standard delivery rate due to courier restrictions such as follows but are not limited to IV, KW, HS, ZE, IM, JE, GY, PA2,PA9, KA27, KA28, PH4, PH9, AB17, AB20, AB26, AB99, AB51, PA34 , AB55, AB43. Please contact us directly for a quotation.

* We do not offer any guarantee on delivery due to lot of factors and uncertainity can effects the delivery but enjoying 92% success rate to be delivered within the given time frame. working days do not include weekends and bank holidays. 

Upon receipt of goods

• If you discover a problem with the delivery or an item/items that you have received from us appear to be damaged or defective, please e-mail us as soon as possible explaining the problem in as much detail as possible.
• No refunds or exchanges will be issued for used merchandise.
• We will investigate your claim and depending on the nature of the issue we may request that you return the items to us for inspection.
• Upon inspection a decision will then be made and we will either dispatch replacements, refund or return the goods back to you.